Employee Support Specialist

Employee Support Specialist

With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brands—and we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.



Inviting applications for the role of Employee Support Specialist 


  • Consult and advise managers on Europe HR policies and procedures to ensure compliance and adherance with legal and administrative requirements via specific HR tools and platforms (Helpmate and Chatbot)
  • Consult and advise employees on Europe HR policies and procedures to ensure compliance and adherance with legal and internal regulations via specific HR tools and platforms (Helpmate and Chatbot)
  • Offer support in all type of growth or internal projects/initiatives (examples: assessment centers, due diligences etc.) 
  • Conduct exit interviews for employees in notice period and provide feedback to HRBP and other interested parties
  • Conduct Pulse meetings and provides feedback to HRBP and management team 
  • Managing disciplinary cases for minor misconducts (examples: working schedule, employees conduct during the working hours, conduct in open space, inappropriate outfit, etc. )
  • Support in drafting various documents for various HR processes (offer letters, JDs, etc.)


Minimum qualifications

  • Fluent in English at least B2 level
  • Experiance in HR department at least 6 months
  • Great communication and relationship building skills
  • Excellent problem-solving skills
  • Ability to work independently
  • Customer focused mindset

What can we offer?

  • Stable job offers - employment contract
  • Work from home
  • Work in a multicultural and diverse environment with employees from over 30 countries
  • Genpact supports professional tranings and great career development opportunities
  • Free access to our award-winning learning platform
  • Benefits such as Insurance, Luxmed, Multisport Lunchpass Card, additional vacation days, biking policy


Kindly please see our Privacy Notice for Employment Candidates: http://www.genpact.com/about-us/privacy-notice-for-employment-candidates.

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